FAQ
Frequently Asked Questions
You are in the right place for commonly asked questions. This section offers essential information to help patients better understand our treatments, appointment processes, and the comprehensive care provided at Intercoastal Health, ensuring an informed and smooth healthcare experience.
- General Questions
- Patient Care / Treatment Questions
General Questions:
At Intercoastal Health, we provide a comprehensive suite of medical and healthcare related services, including acute and chronic disease management, IV Therapy, anti-aging and longevity treatments, medical weight loss programs, peptide therapy, and regenerative medicine.
We also specialize in managing medical care for auto accidents, slip and fall injury, and sports-related injuries. Our dedicated team of experienced healthcare providers is focused on delivering personalized care tailored to meet your specific health needs.
Scheduling an appointment is simple! You can book your visit directly through our website, click Schedule Visit with Intercoastal Health. We are accepting new patients at this time both in person and via telemedicine.
Please bring a valid ID, a list of current medications, and any relevant medical records.
Accident Cases – Personal Injury:
Before your appointment, please provide the following information:
- Your claim number
- Your adjuster’s name, phone number, and email
- The other driver’s insurance details
- The other driver’s adjuster’s name, phone number, and email
- Your attorney’s name, phone number, and email
We’ve assisted many individuals in Jacksonville, and we’re here to help you too! Schedule an evaluation today to get started!
Insurance:
We accept auto accident, workers’ compensation, and personal injury cases. Please note that we are currently not accepting private health insurance.
No Insurance:
For patients without insurance, we offer flexible payment plans. Many of our patients choose to pay directly for their care, and we are happy to work with you to arrange a suitable payment option.
Patient Care & Treatment Questions:
Intercoastal Health offers a convenient patient portal where you can view and download your medical records securely. Access the Intercoastal Health Patient Portal by clicking here.
If you prefer, you can also submit a written request to our medical records department, and we’ll process your request as quickly as possible.
In the event of a medical emergency, call 911 or go to the nearest emergency room immediately.
For urgent but non-life-threatening issues, contact our office.
Integrative medicine is a holistic approach to healthcare that combines conventional medical treatments with evidence-based complementary therapies to address the physical, emotional, and mental aspects of a patient’s well-being. This approach focuses on treating the whole person, rather than just addressing specific symptoms or diseases.
Functional medicine is a key component of this approach, emphasizing the identification and treatment of underlying causes of illness through a deep understanding of each patient’s unique biochemistry, genetics, and lifestyle factors. It prioritizes root cause resolution, personalized treatment plans, and preventive care.
At Intercoastal Health, our integrative and functional medicine approach involves advanced medical treatments alongside therapies such as nutrition counseling, stress management, lifestyle modifications, and personalized diagnostics. The goal is to enhance the body’s natural healing processes and optimize long-term health outcomes.
Patients can expect a focus on preventive health, chronic disease management, and individualized care plans tailored to their specific needs. Both integrative and functional medicine are grounded in scientific evidence, working in conjunction with conventional medical practices to provide comprehensive, effective care.
We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Failure to do so may result in a cancellation fee.
If you’re injured in an auto accident in Florida, it’s important to see a doctor within 14 days to retain your Personal Injury Protection (PIP) benefits. Failing to do so will result in a waiver of your rights to PIP coverage, with no exceptions. At Intercoastal Health, our Healthcare Providers are highly experienced in treating auto accident injuries and are well-versed in helping patients maximize their PIP benefits.
We can assist with all necessary PIP documentation, including claims for lost wages, medical reimbursements, household duties, and travel expenses. Our team will thoroughly document your condition, treatment, and progress, and we provide a comprehensive Injury Evaluation Report that details your injuries, diagnostic test results, long-term care needs, and a prognosis for future medical costs.
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Schedule your visit today!
We offer flexible appointment options, including both in-person and telemedicine visits. Our team is here to assist you in scheduling your consultation and ensuring you receive the care you need.
