Intercoastal Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [intercoastalhealth.com] (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Mobile Communication/Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account.
Process your transactions.
Send you a confirmation.
Administer promotions or surveys.
Provide customer support.
Improve our website and marketing efforts.
Conduct research and analysis.
Comply with legal requirements.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Tracking Technologies

Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at hello@intercoastalhealth.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. SMS Privacy Policy

  • We collect your mobile phone number and any SMS communication data only when you knowingly provide it via website forms, sign-ups, or other opt-in methods.

  • Your mobile number is used solely to deliver text message notifications and updates you have requested from us. We will not use your mobile number for marketing unless you have specifically consented to receive such messages.

  • We do not sell or share your mobile number or other opt-in data with third parties for their marketing or promotional purposes. We may share information only with our service providers strictly as needed to operate our communications programs.

  • “Message and Data Rates May Apply” means Message and data rates may apply based on your wireless plan. Message frequency varies.

  • “Reply Stop to opt out” means to stop receiving text messages from us, reply STOP to any message or contact us at hello@intercoastalhealth.com or or 904-799-2531.

  • Reply HELP for help” means you require help with receiving text messages from us.

  • Msg frequency varies” means the number of messages you receive from our office will vary in frequency per month.

  • We maintain industry-standard security measures to protect your information, and retain opt-in data only as long as required to fulfill message delivery and legal obligations.

  • For questions, requests to access or delete your information, or additional details, please contact us at hello@intercoastalhealth.com or 904-799-2531.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Intercoastal Health

hello@intercoastalhealth.com

904-799-2531

Request an Appointment

Please do not include sensitive medical information.
Patient Consent & Acknowledgment